About this course

A telehandler, also known as a zoom boom, rough terrain forklift or reach forklift, is a telescopic forklift used to carry and place heavy materials. OSHA requires all telehandler operators to become certified through formal instruction, practical training and an employer-led operator evaluation.

Telehandler Safety Training and Certification is a 100% online course that satisfies OSHA's formal training requirements to become a certified telehandler operator. The two-hour course is accepted in every state and fully complies with OSHA's general industry standard for telehandler operator training. After completing the course, you'll receive an official telehandler certification card that you can print and take with you on the job.

Learning Objectives

  • Identify and explain different types of powered industrial trucks and their uses
  • Explain safety procedures and preventative measures that can reduce or eliminate powered industrial truck hazards
  • Describe how to maneuver a telehandler safely, including in busy worksites and low-visibility conditions
  • Perform a pre-operation inspection and checklist of a powered industrial truck and recognize defects during operation

Course outline

2 modules
2 hours to complete
Module 1 • 3 assignments
Telehandler Safety Training

Telehandler Safety Training and Certification includes six learning modules that teach students about telehandlers and related hazards, safe operating procedures and safety precautions outlined in OSHA standard 1910.178(I). 


  • How this course works (it's a little different from other HeatSpring courses) (01:31 minutes)
  • An Important Note About Quizzes and the Final
  • Telehandler Safety Training

Author

OSHA Education Center is HeatSpring's official provider for OSHA training. Since 2012, OSHA Education Center has been delivering the training and regulatory expertise that professionals and employers need to stay up to date with industry training requirements. HeatSpring partners with OSHA Education Center to deliver 10- and 30-hour OSHA Outreach training, including...

Frequently asked questions

Full FAQ
Is there a certificate of completion?
Yes, when you complete this course you are eligible for a certificate of completion from HeatSpring. You can download your certificate as soon as you have completed all of the course requirements. Students can easily share their verified certificates on their LinkedIn profiles using our LinkedIn integration.
Can I register multiple people?
Yes, please visit our For Teams page to get a group discount.
Who Needs Telehandler Safety Training?
Construction and maintenance workers who operate telehandlers need to earn a certification by completing formal training, a practical training demonstration and an employer-led operator evaluation. Employees must pass an operator evaluation once every three years to maintain their certification.

The program applies to telehandler operators who perform a variety of functions, such as:

  • Construction
  • Repairs
  • Maintenance
  • Changing Light Fixtures
  • Painting Walls and Ceilings
  • Situations that Require Reaching Out and Over Obstacles
Testing Requirements
To earn your telehandler certificate and certification card, you must pass a brief quiz at the end of each module as well as a comprehensive final exam.

The course includes six brief quizzes, and you have an unlimited number of attempts to achieve a passing score of 80% or higher. Your formal training concludes with a 20-question final exam. You must score at least 70% to pass the exam, and you have an unlimited number of attempts to pass.

After you complete the course, your employer will provide a demonstration on how to operate the specific equipment used on your jobsite and explain site-specific hazards. Last, you will need to provide your employer the Powered Industrial Truck Operator Evaluation Form issued at the end of your course.

To become officially certified, your employer will walk you through the requirements of the evaluation form and ensure you can operate a telehandler safely. Once you and your employer have signed the form, you have successfully completed the evaluation.

Your telehandler certification card will remain valid for three years. To maintain your certification once it expires, you must pass another employer-led operator evaluation. OSHA Education Center recommends that all telehandler operators complete refresher training every three years.
Does the course expire?
You have 90 days to complete the course after you begin.
When do I need to take retake the telehandler safety training course?
We recommend that telehandler operators retake the course every three years to refresh their knowledge of safe operating procedures. To maintain your certification, OSHA requires you to pass an employer-led operator evaluation every three years.

OSHA also requires telehandler operators to complete additional training after an unsafe incident or accident, including:

  • Being observed operating a telehandler in an unsafe manner
  • Having an accident involving a telehandler
  • Experiencing a near-miss accident involving a telehandler
  • Completing an evaluation that determines you are not operating the telehandler safely
  • Being assigned to a new type of telehandler you're not trained to operate
  • Experiencing a change in workplace conditions that could affect the safe operation of a telehandler

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