HeatSpring Membership

HeatSpring Membership is a bundle of learning opportunities that would otherwise cost a lot more. Here's what you get:

1. Extended access to paid courses. Wll of our courses come with 1-year of unlimited access. Sometimes people get busy and don't finish, but they don't want to pay for the class again. This is original reason we created HeatSpring membership. Now you can pay the small monthly fee for as long as you need to finish the class and get your certificate of completion.
2. Certificates of completion for all free courses. We have lots of teams that use our free courses for learning and professional development. If earning certificates of completion help with tracking and motivation, then membership is a really affordable tool to get better results for your team.
3. Member access to premium courses. With membership you get access to a bunch of premium courses that you would normally have to pay a lot more to take. Sometimes they carry CEUs. We try to add a new course every month to keep it fresh. Like all of our premium courses, once you're enrolled you have a full year to take the course.

Membership is intended to lower the barrier to learning so you can make professional development a regular habit.

Yes - Team leaders can buy membership for their team.

Log into the site, navigate to your Team Dashboard, and you'll see a "HeatSpring Membership" tile right in the middle of your screen.

When you click 'Buy Now', you'll see a list of your teammates. Select the people you want to buy membership for and follow the prompts. Your team discount will be applied automatically. Unlike a personal membership, team memberships are a one-time annual payment. Your card will not be charged again until you decide to make another purchase.

Team memberships have all of the same benefits as the individual memberships, including extended access to paid courses, free access to member courses, and the ability to download certificates for free courses.

HeatSpring Members can update the credit card number on file for the subscription. Just log into your account at https://heatspring.com/signin then click "My Account" at the top right. Then, navigate to your membership page by clicking "Membership" located towards the top left where you will click the "View Subscription Details" link.. Then click the "update card" button next to the card details.

Credit card transactions are processed securely with Stripe. All credit card data is passed directly to Stripe and stored in their vault and HeatSpring never stores nor sees credit card numbers.

Updating your credit card through your HeatSpring account will update the card on file in the Stripe vault to be used for the monthly subscription charges. HeatSpring will also send out notification emails if a charge to your card fails with a quick link to update the card from the email. Updating your card through either method is acceptable.

HeatSpring Members can now download pdf copies of their subscription receipts in their account. Just log into your account at https://heatspring.com/signin then click "My Account" at the top right. Then, navigate to your charges page by clicking "Charges" located towards the top left. There you can click the "View receipt" button for every previous charge.

New Feature: Emailed Receipts

HeatSpring members can now opt-in to emailed receipts each time the card is charged. To opt in to emailed receipts, click "My Account." Then, navigate to your membership page by clicking "Membership" located towards the top left where you will click the "View Subscription Details" link. Then click the button "change setting" next to the Emailed Receipt section.

When you're logged into the website, this page will show you a personalized list of courses you'll get access to:

https://www.heatspring.com/membership

It's a combination of all courses you've ever signed up for, plus the premium courses being offered to members at that time.

HeatSpring Membership can be cancelled easily online anytime in just 3 clicks. Just log into your account at https://heatspring.com/signin then click "My Account" at the top right. Then, navigate to your membership page by clicking "Membership" located towards the top left where you will click the "View Subscription Details" link. At the bottom of that page, click the "Request Cancellation" button then the "Cancel Subscription" button.

You will receive an email confirmation that your subscription has been cancelled. Your HeatSpring Membership will remain active until the end of your current period.

You can reactivate your subscription anytime in the future and continue where you left off, however HeatSpring Membership pricing is subject to change without an active subscription.