About this course

The Home Energy Professional (HEP) Quality Control Inspector (QCI) course is a comprehensive training designed to prepare you to conduct in-process and post-work quality assurance inspections, conduct diagnostic and health and safety tests, assess worker professionalism, verify compliance with common Home Performance and Weatherization program requirements, and evaluate client satisfaction.

This course aims to provide you with the skills, knowledge, and training to successfully become a Quality Control Inspector in the DOE National Weatherization Program. 

Learning Objectives

  • Understand the HEP Quality Control Program
  • Understand the Weatherization Process
  • Conduct a site audit using the appropriate forms, procedures, and tools
  • Identify opportunities and countermeasures for the home and review work orders.
  • Verify parameters, such as ROI, simple payback, etc.
  • Evaluate work and perform quality inspections

Course outline

15 modules
6 hours to complete
2:50 hours of video lectures
Welcome • 2 assignments
Orientation Materials

This course is self-paced, so you don’t need to be logged in at any specific time. You can get started immediately after you enroll and the course materials will remain in your account with minimum guaranteed access for 12 months (1 year) after enrollment.

  • Set up email notifications and your student profile
  • Introduce yourself on the discussion board
Module 1 • 5 assignments
BPI Quality Control Inspector - Certification Course

The Home Energy Professional (HEP) Quality Control Inspector certification is offered by BPI and is supported by the U.S. Department of Energy (DOE) and its National Renewable Energy Laboratory (NREL).

By earning the HEP Quality Control Inspector certification, you prove that you can verify the compliance of retrofit work performed based on work plans and standards, conduct audits and inspections using diagnostic equipment, and can develop reports that specify corrective actions to achieve whole house performance.

  • Introduction to the BPI Quality Control Inspector - Certification Course (03:20 minutes) Preview
  • Course Introduction (01:50 minutes)
  • Presentation Materials
  • Details about taking the BPI Quality Control Inspector (QCI) Certification Exam
  • BPI Standards Lecture (03:42 minutes)
Module 2 • 2 assignments
Introduction to Weatherization for Quality Control Inspectors

In this module, we will discuss the historical perspective of the Weatherization Assistance Program. Additionally, we will explain how building science is in the weatherization process and describe the prices of cost-effective and savings-to-investment ratios.

  • Introduction to Weatherization (12:38 minutes)
  • Introduction to Weatherization Quiz
Module 3 • 2 assignments
Desk Monitoring

In this module, we discuss the concept of desk monitoring. Sound files are not just files, they are the backbone of a successful weatherization program. Their maintenance is a critical part of your role in the weatherization agency. 

  • Desk Monitoring (06:37 minutes)
  • Desk Monitoring Quiz
Module 4 • 2 assignments
Regulations and Standard

In this module, we will list the selection criteria for weatherization measures and identify DOE rules and guidance on weatherization projects. We will also locate the resources for residential building, electrical, and mechanical codes. Additionally, we will cover topics on worker safety and discuss the difference between efficiency-related countermeasures or countermeasures that are required for the health and safety of the building occupants.

  • Regulations and Standards (19:35 minutes)
  • Regulations and Standards Quiz
Module 5 • 2 assignments
House as a System

In this module, we will discuss the potential for interaction among building components and mechanical systems, indoor air quality, and air leakage problems and solutions.

  • House as a System (17:53 minutes)
  • House as a System Quiz
Module 6 • 2 assignments
Inspector's Toolbox

In this module, we discuss the tool used in the inspector's toolbox. Quality control inspectors are the guardians of compliance, ensuring that the work they are inspecting meets program guidelines. To do this effectively, they must have highly accurate diagnostic tools. 

  • Inspector's Toolbox (17:02 minutes)
  • Inspector's Toolbox Quiz
Module 7 • 5 assignments
Building Assessment

In this module, we will discuss how to assess buildings properly. The house functions as a system, and the entire structure should be evaluated to ensure a successful weatherization project. 

  • Building Assessment Part 1 (12:12 minutes)
  • Building Assessment Part 2 (12:17 minutes)
  • Building Assessment Part 3 (15:50 minutes)
  • Building Assessment Part 4 (10:34 minutes)
  • Building Assessment Quiz
Module 8 • 2 assignments
Interpreting Infrared

In this module, we will discuss the use of thermal imaging technology. Using IR or Infrared technology is not just a way, but a highly effective way to understand what is happening with the house. 

  • Interpreting Infrared (07:33 minutes)
  • Interpreting Infrared Quiz
Module 9 • 2 assignments
Purpose of Monitoring and Inspecting

In the module, we will discuss the purpose of the quality control process. Effective quality control maintains high standards and ensures that program clients have good outcomes like reduced energy bills and increased comfort. 

  • Purpose of Monitoring and Inspecting (08:54 minutes)
  • Purpose of Monitoring and Inspecting Quiz
Module 10 • 2 assignments
In-Progress Monitoring and Inspecting

In this module, we will discuss the purpose of progress monitoring and inspection. Oftentimes, it's beneficial to resolve problems before they start.

  • In-Progress Monitoring and Inspecting (07:13 minutes)
  • In-Progress Monitoring and Inspecting Quiz
Module 11 • 2 assignments
Report Writing

In this module, we discuss the proper way to document the findings of a quality control inspection. Clear and concise reports help to maintain quality assurance and highlight opportunities for professional growth via training recommendations. 

  • Report Writing (06:53 minutes)
  • Report Writing Quiz
Module 12 • 4 assignments
Supplemental Module

In this module, we will discuss supplemental lessons to ensure you have everything you need to succeed on the BPI Building Analysis Professional Examination. 

  • Flow Rate problem and calculation (02:42 minutes)
  • BPI Standards Lecture (03:42 minutes)
  • BPI 1200 Standards (.pdf)
  • BPI Formula Sheet (.pdf)
Module 13 • 1 assignments
QCI Final Exam

Here is the final exam and a review for the HEP Quality Control Inspector Certification Course. You need a minimum score of 70% to pass. After completing the course, contact us at 248-450-3105 or email us at info@hvactrain.com to schedule your BPI certification exam. Additional testing fees will apply.

  • HEP Quality Control Inspector - Practice Exam
Conclusion • 5 assignments
Feedback and Additional Resources

This is our last module but you still have access to the all of course materials for 12 months (1 year), so keep working and you'll be able to complete the course at your own pace. After your year of access expires you can optionally extend access with a HeatSpring Membership. Enjoy the course and keep in touch!

  • Ready to take the Quality Control Inspector (QCI) Certification Exam?
  • 1 Year of Access to Course Materials
  • Feedback: 2-minute Exit Survey
  • Consider Joining as a HeatSpring Member
  • Certificate of Completion: Request a Certificate

Continuing Education Units

Instructor

Brynn Cooksey

Certified Master Trainer - Interstate Renewable Energy Council (IREC) , HVAC U

Brynn Cooksey Sr., affectionately known as the "Air Doctor," is a Detroit native and the Owner of Air Doctors Heating and Cooling and HVAC U. Brynn earned that nickname for his renowned engineering solutions in the HVACR and Electrical industries. After spending 15 years in the Utility Gas and Power industry, Brynn took over his family's heating and cooling business and...

Frequently asked questions

Full FAQ
How does this course work?
You can begin this online course instantly upon enrollment. This course is delivered entirely online. Pre-order courses are available on launch date. This course is self-paced and you can set your own schedule to complete the materials. You can begin the lecture videos and other course materials as soon as you enroll. During your year of access the instructor will be in the course answering questions on the discussion board. After successfully completing the course, you will be able to generate a certificate of completion.
How long do I have access to the materials?
Students get unlimited access to the course materials as soon as they enroll and for one year (365 days) after enrollment. Rewatch videos and review assignments as many times as you want. View updates the instructor makes to the course as the industry advances. Return to your course anytime with online access from anywhere in the world. After the one year of access expires, access can be extended by joining as a HeatSpring member. A single membership extends access to course materials for all past enrollments.
Will the instructor really answer my questions during this course?
Yes! This is an instructor-led online course. You can ask questions on the discussion board and get prompt answers from your instructor. It varies by instructor and by course but typically instructors check-in between daily and weekly to check quiz results or project work, review and respond to discussion board questions and read survey responses. Check the enrollment page for specific information about each instructor's check-in frequency.
Is there a certificate of completion?
Yes, when you complete this course you are eligible for a certificate of completion from HeatSpring. You can download your certificate as soon as you have completed all of the course requirements. Students can easily share their verified certificates on their LinkedIn profiles using our LinkedIn integration.
Can I register multiple people?
Yes, please visit our For Teams page to get a group discount.

$1,150

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