Develop a Learning Habit

HeatSpring Membership is a bundle of learning opportunities that would otherwise cost a lot more. Here's what you get:

1. Extended access to paid courses. All of our courses come with 1-year of unlimited access. Sometimes people get busy and don't finish, but they don't want to pay for the class again. This is original reason we created HeatSpring membership. Now you can pay the small monthly fee for as long as you need to finish the class and get your certificate of completion.
2. Certificates of completion for all free courses. We have lots of teams that use our free courses for learning and professional development. If earning certificates of completion help with tracking and motivation, then membership is a really affordable tool to get better results for your team.
3. Member access to premium courses. With membership you get access to a bunch of premium courses that you would normally have to pay a lot more to take. Sometimes they carry CEUs. We try to add a new course every month to keep it fresh. Here's more about how this works.

Membership is intended to lower the barrier to learning so you can make professional development a regular habit.

Yes! One benefit of HeatSpring Membership is free access to certain premium (paid) courses.

When your membership is active, you can enroll in these courses at no additional cost. After you enroll, you will have access to that course for as long as your membership is active. If your membership expires, your access to that course will expire. If you re-activate your membership, you will re-activate your access to that course.

The list of courses available to you as a member will change over time. You need to ‘claim’ the courses you want to take by enrolling into the course. If you don’t enroll into the course during the time it is being offered, we can’t retroactively provide you with access to that course.

If you have requests for courses you’d like us to include with membership, send them to memebership@heatspring.com.

Yes. Team training leaders can purchase a HeatSpring Membership for any teammate directly from the dashboard.

Login to HeatSpring, click My Team in the top right, and go to the Teammates tab in the left side menu. Click on a teammate's name to open their profile, and you'll see the option to Buy Membership from there. Your team discount will be applied automatically.

Team memberships include all the same benefits as individual memberships: extended access to paid courses, free access to member courses, and the ability to download certificates for free courses.

HeatSpring Members can update the credit card number on file for the subscription. Just log into your account at https://heatspring.com/signin then click "My Account" at the top right. Then, navigate to your membership page by clicking "Membership" located towards the top left where you will click the "View Subscription Details" link.. Then click the "update card" button next to the card details.

Credit card transactions are processed securely with Stripe. All credit card data is passed directly to Stripe and stored in their vault and HeatSpring never stores nor sees credit card numbers.

Updating your credit card through your HeatSpring account will update the card on file in the Stripe vault to be used for the monthly subscription charges. HeatSpring will also send out notification emails if a charge to your card fails with a quick link to update the card from the email. Updating your card through either method is acceptable.

HeatSpring Members can now download pdf copies of their subscription receipts in their account. Just log into your account at https://heatspring.com/signin then click "My Account" at the top right. Then, navigate to your charges page by clicking "Charges" located towards the top left. There you can click the "View receipt" button for every previous charge.

New Feature: Emailed Receipts

HeatSpring members can now opt-in to emailed receipts each time the card is charged. To opt in to emailed receipts, click "My Account." Then, navigate to your membership page by clicking "Membership" located towards the top left where you will click the "View Subscription Details" link. Then click the button "change setting" next to the Emailed Receipt section.

When you're logged into the website, this page will show you a personalized list of courses you'll get access to:

https://www.heatspring.com/membership

It's a combination of all courses you've ever signed up for, plus the premium courses being offered to members at that time.

HeatSpring Membership can be cancelled easily online anytime in just 3 clicks. Just log into your account at https://heatspring.com/signin then click "My Account" at the top right. Then, navigate to your membership page by clicking "Membership" located towards the top left where you will click the "View Subscription Details" link. At the bottom of that page, click the "Request Cancellation" button then the "Cancel Subscription" button.

You will receive an email confirmation that your subscription has been cancelled. Your HeatSpring Membership will remain active until the end of your current period.

You can reactivate your subscription anytime in the future and continue where you left off, however HeatSpring Membership pricing is subject to change without an active subscription.