Frequently Asked Questions

How does this course work?

You can begin this online course instantly upon enrollment. This 10 module course is delivered entirely online. This course is self-paced and you can set your own schedule to complete the materials. You can begin the lecture videos and other course materials as soon as you enroll. During your year of access the instructor will be in the course answering questions on the discussion board. After successfully completing the course, you will be able to generate a certificate of completion.

Are testing and membership fees included with the course registration fee?

No. Fees for the IGSHPA test, IGSHPA membership, and CSA standards are not included with this course fee. When you finish the course and want to take the exam, you'll need to pay $350 for the testing fees, 3-year IGSHPA membership, and individual copy of the CSA Standards. These are required by IGSHPA and the fees we collect go directly to IGSHPA.

How long do I have access to the materials?

Students get unlimited access to the course materials as soon as they enroll and for one year (365 days) after enrollment. Rewatch videos and review assignments as many times as you want. View updates the instructor makes to the course as the industry advances. Return to your course anytime with online access from anywhere in the world. After the one year of access expires, access can be extended by joining as a HeatSpring member. A single membership extends access to course materials for all past enrollments.

Are IGSHPA manuals included with the course registration fee?

No. A full set of IGSHPA manuals is strongly recommended but not required. The manuals cost $225 and are purchased directly through IGSHPA. Having access to these manuals will help you pass the exam.

Is there a certificate of completion?

Yes, when you complete this course you are eligible for a certificate of completion from HeatSpring. You can download your certificate as soon as you have completed all of the course requirements. Students can easily share their verified certificates on their LinkedIn profiles using our LinkedIn integration.

Can I register multiple people?

Yes please visit our HeatSpring for Teams page to get a group discount.