Support Center HeatSpring for Teams If someone leaves the company, can their...

If someone leaves the company, can their courses be reassigned to someone else?

It depends!

If the student has completed less than 10% of their course, HeatSpring can reassign it to another teammate. When we swap in the new person, the enrollment date does not change, so the new person gets 1-year of access from the original enrollment date. If the enrollment was more than  one year in the past, you might need to activate a HeatSpring Membership for the new person - at $19/month it's still a great option.

If the student has completed more than 10% of the course, it cannot be reassigned.

Each course within a bundle will be considered separately, whether or not they can be transferred to another person.

Reach out to us at if you have any questions. If you want to make a swap, just email us the name and email address for the new person, and let us know who's seat they are taking in which course.

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