How does HeatSpring use Artificial Intelligence?

Human experts always verify the quality and accuracy of course content. That's why we are transparent about the course authors and instructors.

We use AI to build curriculum, but we are transparent about it. Every course registration page has labels to help you understand how the course was developed and delivered so you know what to expect when you enroll.

Most importantly, we must retain the trust of our customers. So we can’t use artificial intelligence in ways that jeopardize that trust.

So HeatSpring is always pro expert and pro human connection.

At the same time, we must also deliver the best possible learning experience. So we have to use the best tools available.

HeatSpring is pro technology and pro accessibility.

We are also very anti slop and against wasting your time.

We use AI for:

• Assessments, knowledge checks, teaching tools

• Video editing

• Transcripts and captions

• Translating english to spanish

• Learning objectives

• Packaging courses into SCORM files

• Making structured information more accessible for more people

We use humans for:

• Answering student questions on course discussion boards

• Customer support

• Reviewing all course content

• Training and improving AI prompts

• Interacting with humans and developing real-life relationships